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Author: DEBANJANA DASGUPTA

Rating 3.5 AI initial rating

A guide to understand the potential of Intelligent Automation across businesses and enterprises. KEY FEATURES ● A comprehensive discussion of key concepts, techniques, and key elements of intelligent automation. ● Expert coverage on combining various technologies, including RPA, AI, Blockchain, and IoT. ● Includes case studies and use cases for successful automation applications. ● Precise guidance on how to scale automation in enterprises. DESCRIPTION 'Intelligent Automation Simplified' guides tech professionals to take a much more simplified and sophisticated step towards developing intelligent automation. This book will explain the basic concepts of smart automation and how to put it into practice for a company. This book explores each stage of automation design and explains how these automation fragments can be brought together in the end-to-end automation of workflow. This book discusses numerous examples and scenarios that will help relate and understand how technology can be used in real life to solve business problems. This book provides a lot of information and insights and helps readers grasp the methodology used to develop an automation solution correctly. With detailed illustrations and real use-cases, you will be able to easily create smart automation solutions and practice how to modify them. Towards the end, the book describes how smart automation expands in a company and discusses the various strategies for large-scale use. The book also highlights the latest trends in intelligent automation and its progress into the future of work. WHAT YOU WILL LEARN ● Learn about the essential and primary components of intelligent automation. ● Investigate the capabilities of RPA and AI in the development of Intelligent Automation solutions. ● Recognize the factors that will help you choose the best processes for automation. ● Learn how to use the framework to create an Intelligent Automation solution. ● Create a blueprint to scale automation in the enterprise. ●

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Whole-book reading guide from stratified index samples; jump to passages in the text

AI guide
【One-Line Pitch】 A plain-language field guide to how RPA, AI, and adjacent technologies combine into end-to-end intelligent automation—written for business and technology professionals who need to move from scattered bot projects to an enterprise-scale automation program. 【Book Arc】 - **Opening (~0%–11%)**: Frames automation's evolution from scripts and macros to RPA and AI, and establishes the core vocabulary—tasks, activities, processes, and process blocks (front/mid/back office)—so that ROI conversations happen at the process level rather than the task level. - **Early (~11%–33%)**: Zooms into RPA as the first major lever: what makes a process "fit" (documented steps, rule-based variation, digital execution), technical vs. non-technical fit criteria, and indicative use cases across healthcare, banking, and IT operations. - **Middle (~33%–52%)**: Adds the intelligence layer—AI capabilities grouped into four broad categories, how AI differs from RPA (unstructured vs. structured data), the AI project lifecycle, and practical fitment criteria plus use cases such as alert triage in financial services. - **Late (~52%–70%)**: Widens the lens to the supporting cast—blockchain for immutability and auditability, IoT for sensing and scale, workflows/BPM, and integration/orchestration—showing how convergence, not any single tool, produces end-to-end automation. - **Ending (~70%–100%)**: Moves from solution design to enterprise strategy: building a blueprint to scale automation, tool-selection trade-offs, and forward-looking trends in intelligent automation and the future of work. (Excerpts thin out here; specifics of the scaling framework are only partially covered.) 【Book Arc】-style progression note: the book follows a deliberate fundamentals → technology levers → convergence → scale sequence, so reading order matters more than chapter hopping. 【Key Takeaways】 - **Automation must be discussed at the process level, not the task level** (Opening): tasks and activities are too granular for business cases; processes and functional process areas are the unit that carries ROI and executive buy-in. - **Most enterprises automate, few scale** (Early): the excerpts note that while a majority of US enterprises have some automation, fewer than 10% have built an ecosystem at scale—the gap the book is written to close. - **RPA fitment is a checklist, not a hunch** (Early): suitable processes have documented steps, rule-based decisions, and digital execution; the book splits criteria into technical and non-technical characteristics to make screening repeatable. - **RPA and AI are complementary, not competing** (Middle): RPA handles structured, digitized data and deterministic steps; AI is needed to interpret unstructured data (text, images, voice) and to classify or prioritize—e.g., triaging fraud alerts so investigators focus on high-criticality cases. - **AI capability is a portfolio, not a single model** (Middle): the book groups AI into four capability categories usable singly or in combination, and stresses applicability over algorithms—readers are not expected to build models from scratch. - **Convergence is the real definition of intelligent automation** (Late): combining RPA, AI, blockchain, IoT, workflows, and orchestration is what enables end-to-end automation with minimal human intervention; blockchain in particular adds immutability and auditability to automated transactions. - **Tool selection is a multi-criteria decision** (Middle): scalability, as-a-service availability, AI features, performance across online/desktop/Citrix environments, and development effort all matter—and one tool rarely covers a complex enterprise, so a portfolio approach is normal. - **Scaling requires a blueprint, not more bots** (Ending): the closing arc shifts from building individual solutions to enterprise strategy and future-of-work trends, though the excerpts only partially detail the scaling framework itself. 【Reading Tips】 - **Deep-read Chapters 1–2 (Opening–Early)**: the process/task/activity vocabulary and RPA fitment criteria are the conceptual spine reused throughout; skimming here makes later chapters feel repetitive. - **Skim the AI chapter if you are not a data specialist**: the author explicitly avoids algorithm depth and focuses on applicability—extract the four capability categories and the RPA-vs-AI data distinction, then move on. - **Treat blockchain and IoT sections as orientation, not implementation guidance**: the book itself flags these as emerging areas; read for convergence logic rather than deployment detail. - **Use the use cases as templates**: the healthcare, banking, and IT-operations examples are indicative, not exhaustive—map their fitment logic onto your own process inventory. - **Read the ending with a pen**: the scaling blueprint and tool-selection criteria are the most actionable material for practitioners, but the excerpts suggest they are compressed—supplement with your organization's own portfolio data. 【Coverage Limits】 This guide is based on stratified excerpts covering roughly the first half of the book in detail, with the scaling and future-trends chapters only partially represented; specific frameworks, figures, and chapter titles from the later sections are not fully covered.
Excerpt 1
d AI in the development of Intelligent Automation solutions. ● Recognize the factors that will help you choose the best processes for automation. ● Learn how...
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Excerpt 2
ise in a predefined way to achieve a definite outcome. This outcome could be related to a business or revenue goal, business KPI, or the other metric in the...
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the process needs to be executed in a digital environment. Let us now understand the characteristics that a process should have to make it suitable for autom...
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letting the investigators focus on the more critical ones. Know Your Customer (KYC) is another prime area for the AI based automation in the financial servic...
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cient, flexible, and configurable than the RPA bots, not to mention, the cost of ownership and maintenance in the long run. In a workflow, apart from the inp...
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w more points to touch upon to add a closure to this topic. Challenges in Enterprise Automation In Chapter 1, Introduction to Intelligent we discussed the di...
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tal transformation, and automation was always a key enabler. Covid-19 simply accelerated this shift and made it more important. There is now a bigger push to...
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ing (NLP) 70 prediction system 70 V Virtual Assistants 28 W workflow automation about 24 characteristics 25 workflow based automation about 106 process World...
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AI categories
Artificial IntelligenceEnterprise Automation
ISBN: 9391392547
Publisher: BPB Publications
Publish Year: 2021
Language: English
Pages: 437
File Format: PDF
File Size: 4.8 MB
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